Enjoy free standard shipping on all orders within the USA (Mainland) at Maple Prime. No minimum purchase required for a seamless shopping experience.

At Maple Prime, we strive to make your shopping experience as convenient and rewarding as possible. That&#x2019;s why we proudly offer free standard shipping on all orders within the USA (Mainland). Unlike other retailers, we don&#x2019;t impose a minimum purchase requirement&#x2014;whether you&#x2019;re treating yourself to a single fragrance or stocking up on multiple items as gifts, shipping costs are one less thing to worry about. Our reliable and seamless shipping process ensures that your favorite products arrive quickly and in perfect condition, making Maple Prime your trusted destination for affordable luxury and unparalleled convenience.&#xA0;

Do you offer free shipping?

Order processing at Maple Prime takes 1-3 business days, with many items shipping the same day they are ordered. Check product pages for details.

At Maple Prime, we aim to process your orders quickly and efficiently. Typically, order processing takes 1-3 business days before your items are shipped. For many products, we prepare and ship orders on the same day they are placed, and this commitment is noted on the product detail page (see example in image below). Check the product detail page for specific shipping timeframes for your selected items. Our focus on speed and reliability ensures your favorite fragrances are on their way to you as quickly as possible. <img src="https://attachments.gorgias.help/JWE4j73Mdwo6ZlV9/hc/JWjXVxGa8l2DvMqm/2024122611-9d5ebb4c-0cfd-4d97-9540-e3548908d82c-e19d0093-7af6-4c62-96a6-fdf250c0a326.png" style="width: 300px;" class="fr-fic fr-dib">

How long does order processing take?

Standard shipping at Maple Prime takes 2–6 business days, while expedited shipping delivers in 2–3 business days for $4.99.

At Maple Prime, we understand the importance of timely delivery. Once your order has been processed, our Standard Shipping option typically takes 2&#x2013;6 business days to arrive, depending on your location. If you need your items sooner, choose our Expedited Shipping option, available at checkout for just $4.99, which ensures delivery within 2&#x2013;3 business days. Our streamlined shipping process guarantees that your favorite fragrances are carefully packaged and promptly delivered to your doorstep.&#xA0;

How long does shipping take?

Maple Prime ships to Canada for $9.99 USD per item, with delivery in 4–6 days. Customs and duty matters are handled by us giving you a hassle-free experience.

Yes, Maple Prime offers international shipping to Canada, making it easy for customers to enjoy our high-quality perfumes across borders. Shipping to Canada is straightforward, we charge US$9.99 per item, and delivery typically takes 4-6 business days after order processing. To ensure a seamless experience,&#xA0;Maple Prime handles all customs and duty-related matters on your behalf, so your items arrive without any additional hassle or fees. We are committed to making international shopping convenient and stress-free.&#xA0;

Do you ship internationally?

If your Maple Prime order arrives damaged, you’re fully covered under our warranty. Contact us for a replacement or refund.

At Maple Prime, we take full responsibility for ensuring your items arrive in perfect condition. We carefully package all orders to prevent damage during transit. However, if an item arrives damaged despite our secure packaging, rest assured that you are fully covered under our warranty. Simply contact our customer service team with details and photos of the damaged product, and we will promptly resolve the issue by offering a replacement or refund. Your satisfaction is our priority, and we&#x2019;re here to make things right.&#xA0;

What happens if my item arrives damaged?

Track your Maple Prime order easily with the tracking number provided via email after shipping. Stay informed about your shipment's progress.

Tracking your order with Maple Prime is simple and convenient. Once your order has been shipped, you will receive a confirmation email&#xA0;containing a tracking number. Use this number to monitor the status and location of your package. Our transparent tracking system ensures that you&#x2019;re always informed about your shipment&#x2019;s journey, so you can plan for its arrival with ease. If you encounter any issues or need assistance, our customer service team is ready to help.

How can I track my order?

Maple Prime

Discover Maple Prime's fast shipping options, including free USA shipping and affordable Canada rates. Track your orders easily and enjoy reliable delivery.

Handling & Shipping - Free USA Shipping at Maple Prime

Find everything you need to know about Maple Prime's handling and shipping policies. Learn about our free shipping options, processing times, delivery timelines, international shipping to Canada, and tracking your order.